Verification of the authenticity of customer reviews


Information according to § 5b Abs. 3 UWG:

Registered customers as well as guests may leave a review. Reviews may also be submitted anonymously; there is no identity check.. Each consumer review is checked for authenticity before it is published, ensuring that reviews only come from consumers who have actually purchased the products reviewed.

The verification is done by manual verification in the form of a comparison of the rating with the order history in order to make a previous product purchase a necessary condition for publication.

All published reviews are included in the average star rating (maximum 5). We reserve the right to curate the display for reasons of clarity and loading time. Woocommerce plugin categorises automatically if the purchase is verified by the following sentences under each review:

Verified purchase: this means, the user is a registered customer or used the same email, IP address or device as during checkout and the reviewed product matches their order.

Purchase by a guest account verified. : this means, the user used a different email, IP address or device than during checkout or is an unregistered customer.