PAYMENT METHODS:

The payment for your order can be made in one of the following methods:

1. Stripe – offers variety of payment methods, depending on your location and/or device.
2. PayPal – you can pay with Visa / Mastercard without having a PayPal account.
3. Cash upon self-pickup, if agreed.
4. Regular bank transfer, if agreed.
The order without successful payment won’t be shipped.

SHIPPING:

Parcels are going to be shipped from Germany with DHL or Deutsche Post. The shipping costs include tracking and insurance, unless chosen differently. If you decided on shipping without insurance and tracking, I do NOT take responsibility for package loss and won’t issue a refund. The shipping costs vary depending on the final destination. You can calculate the costs at the shopping cart page.

ESTIMATED DELIVERY TIME*:

Germany: 1-3 working days
EU countries: 7 working days

PROCESSING TIME:

Please note, on top of the delivery time, you need to add processing time – around 3 working days for products available in stock and between 3-14 working days for hand-made products. Do not hesitate to contact me and I’ll let you know about the current delivery estimation for the specific products.

SHIPPING COSTS:

Delivery costs depend on the size of the parcel and are calculated based on the largest item in the parcel. Calculate your costs at the shopping cart page or at the checkout.

The costs are calculated for all the EU countries, UK, Switzerland, Norway, USA and Canada, however, if you wish to ship the products to other countries, contact me here: hello [at] monikadeimling.com and I’ll calculate the costs for your order.

* The delivery time is just a regular estimation that does not include random events. I do not have control over DHL service or services offered in the countries outside of Germany. So far, I also can’t control the weather forecast, stop the demonstrations or order my body to be healthy, I wish I could!